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20 November 2023

ETM named "Most Outstanding Business Events Travel Agency"

Event Travel Management (ETM) has been named ‘Most Outstanding Business Events Travel Agency’ at the 2023 National Travel Industry Awards (NTIA). The award recognises the events agency that demonstrates outstanding conduct in maximising value for customers and was awarded to ETM for the 7th time in the NTIA’s history.

ETM’s Global Strategic Lead and GM AU/NZ, Tracey Edwards, was thrilled to see ETM recognised as an industry leader.

“ETM is honoured to be named ‘Most Outstanding Business Events Travel Agency’ for the 7th time. We are incredibly proud of the work our team do to ensure our clients’ events are successful, and we value the partnerships we have across our Supply Chain. Celebrating with our fellow finalists and the greater travel industry on the night was amazing”.

This was a welcome acknowledgment for ETM, who alongside parent company, Corporate Travel Management (CTM), celebrated its industry-wide recognition at the gala event in Melbourne. In total, the CTM Group reached the finalist stage across seven categories, including Most Outstanding Business Events Travel Agency, Global TMC, Online Travel Agency, Mobile Advisor Network, a Sustainability award and two individual consultant categories.

Following ETM’s win, CTM was named ‘Most Outstanding Global Travel Management Company (TMC)’. The inaugural ‘Global TMC’ award was introduced as a recognition of the TMC with a global presence that outpaced the rest of the industry – with the judging panel assessing business performance in line with the changing landscape of the travel industry.

This win marks the 15th year CTM has taken out the top accolades, a proud achievement for CTM’s CEO AU/NZ, Greg McCarthy.

“It’s an absolute honour to be named ‘Most Outstanding Global TMC’ – the first TMC to have been awarded this title in the NTIA’s existence. Celebrating this win among our CTM team members, our fellow finalists, and the wider travel industry at this year’s gala was incredible,” McCarthy said.

Having reached the finalist stage for the Sustainability Award at last year’s awards, CTM was thrilled to be named the winner of this category in 2023. This was awarded based on CTM’s meaningful changes to foster sustainability within the business and communities in which CTM operates.

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