Click below if you would like to leave the ETM Australasia website and be directed to the CTM Investor Centre. To return, simply click the close button Visit X site

Local solutions, delivered globally

ETM provides local service solutions to customers around the world. Please select your local region, and start experiencing the ETM difference!

Introducing Polly Maitland, one of ETM’s event and travel experts

Polly MaitlandPolly Maitland is one of ETM’s experienced and passionate event and travel experts. Get to know Polly as she discusses her experience, career highlights, and what she loves about the industry.

Tell us a little bit about yourself and your experience in meetings & events.

My introduction to hospitality commenced in hotels and restaurants in Sydney, London and the Middle East – which lead me to my love for events and group travel. I have experienced meetings and events at a varying scale from board meetings through to large scale Royal Weddings in Abu Dhabi. I love the variety, the ever-changing landscape and the opportunities to grow through every event experience.

What does your day-to-day look like with ETM?

We are experiencing an ever-changing group travel environment, with a very positive demand for travel, meeting face-face and rewarding employees. With this influx of travel movement, our priority is ensuring the team are supported and our clients requirements are accommodated.

What has been your biggest learning during your time in the industry?

The importance of adapting to change, keeping a positive mindset and ensuring our relationships with our clients and staff are strong. With this basis you will achieve the most rewarding experiences.

Do you have a favourite career highlight so far?

I am very grateful for the experiences and opportunities created throughout my career. Throughout my many years in the industry, the highlights have been based on how incredibly rewarding it is to work in a team of like minded professionals bringing together all scales of events.

What do you consider the biggest benefit of utilising a professional events agency?

The opportunity to utilise our skillset within a team of event specialists, negotiating on your behalf with our supplier chains, a consolidation of services within one point of contact and the strength of CTM, internationally.

Over the next 12 months, what are you most looking forward to career-wise?

Supporting the growth of our staff, through training and mentoring. In line with supporting our clients who are now confident to be travelling and creating event experiences with ETM.

Any tips or advice for those looking to get back to face-to-face events in 2022?

Ensure your COVID policies are kept up to date with the ever changing regulations and ensure your travel and event specialists are involved in the initial planning stages. Due to the high demand for travel across all industries, costs are inflated – so benefit from pre-planning and booking in advance.

Enjoyed hearing from one of our event and travel experts?

Take the stress out of event management with our expert event planning team.